Privacy Policy

1. Who We Are

ayothayaxad is a legal practice based at 218 Asok Montri Road, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand. We provide legal services relating to marriage registration and divorce proceedings in Thailand. For the purposes of applicable data protection frameworks, ayothayaxad acts as the data controller in respect of personal information collected through this website and during client engagement.

Enquiries regarding this policy may be directed to us at [email protected] or by telephone on +66 2 854 2719.

2. Information We Collect

We collect personal information in the following ways:

2.1 Information you provide directly

• Your name, contact details (email address, telephone number), and nationality when submitting a website enquiry form
• Details of your circumstances — including the nature of your legal matter — shared voluntarily during an initial consultation
• Identity documents, marriage certificates, passports, embassy affidavits, and related materials provided during the course of a legal engagement
• Financial information necessary to prepare asset division or settlement documentation

2.2 Information collected automatically

• Browser type, operating system, and approximate location derived from IP address
• Pages visited, time spent on site, and referring page — collected via cookies and standard web analytics
• Technical logs generated during website operation

We do not knowingly collect personal information from individuals under the age of 18 except where such information is necessarily provided as part of a legal matter (for example, child custody arrangements).

3. How We Use Personal Information

Personal information collected through this website and during legal engagements is used for the following purposes:

• To respond to your enquiry and assess whether we are able to assist with your matter
• To provide the legal services you have instructed us to carry out
• To prepare, review, and file documents required by Thai government offices, courts, and embassies
• To communicate with you regarding the progress of your matter
• To maintain records as required by Thai professional and regulatory obligations
• To operate and improve this website
• To comply with applicable law, court orders, or regulatory requirements

We do not use personal information for unsolicited marketing communications.

4. Legal Basis for Processing

Where Thai data protection law applies, we process personal information on one or more of the following bases:

• Contract: Processing necessary to fulfil a legal services engagement you have entered into with us
• Legal obligation: Processing required to comply with professional, regulatory, or court obligations applicable to legal practitioners in Thailand
• Legitimate interests: Processing necessary for our legitimate operational interests — including website security, fraud prevention, and service improvement — where those interests are not overridden by your rights
• Consent: Where we have sought and received your explicit consent — for example, in relation to non-essential cookies

Sensitive personal information — such as details of family disputes, health circumstances, or financial arrangements — is handled with additional care and processed only to the extent necessary for the legal matter you have instructed us to handle.

5. Disclosure of Information

We share personal information only in the following circumstances:

• Government authorities and courts: Where required to progress your legal matter — for example, district offices, the Family and Juvenile Court, embassies, or the Department of Provincial Administration
• Certified translators: Where document translation is required as part of your matter. Translators engaged by us operate under confidentiality obligations
• Professional advisers: Legal counsel, barristers, or specialists engaged on your behalf with your knowledge
• Service providers: Technology providers who host or maintain our website, operating under data processing agreements that restrict their use of information
• Legal requirement: Where we are required to disclose information by applicable law, court order, or regulatory direction

We do not sell, rent, or trade personal information to third parties for commercial purposes.

6. Retention of Information

We retain personal information for the period necessary to fulfil the purposes set out in this policy, and thereafter as required by applicable law and professional obligations.

For active legal engagements, client files are retained for a minimum of seven years following the conclusion of a matter, in accordance with professional practice standards and Thai legal requirements. Enquiry records from individuals who did not proceed to an engagement are retained for a shorter period, typically twelve months.

Anonymous or aggregated website analytics data may be retained indefinitely as it does not identify individuals.

7. Your Rights

Subject to applicable law, you may have certain rights in respect of your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to our legal and professional retention obligations
• Object to or request restriction of processing in certain circumstances
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us in writing at the address or email below. We will respond within the timeframe required by applicable law. Note that certain obligations — including court-ordered record-keeping and professional file retention requirements — may limit our ability to delete information on request.

8. Cookies

This website uses cookies — small text files placed on your device — to support basic website functionality and to understand how the site is used. Our Cookie Policy describes the cookies in use, their purpose, and how to manage your preferences.

Where cookies are non-essential, we request your consent before placing them. You may withdraw consent or adjust your preferences at any time through your browser settings.

9. Security

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, or alteration. These include access controls, encrypted communications, and restricted file access within the practice.

No method of electronic transmission or storage is entirely without risk. If you have reason to believe that your personal information has been compromised, please contact us promptly at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or applicable regulation. Where changes are material, we will note the revision date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website or services following a change constitutes your acceptance of the updated terms, to the extent permitted by law.

11. Contact Us

Questions, concerns, or requests relating to this Privacy Policy should be addressed to: